1. Overview
CairoxLab, Inc. respects privacy and handles business information with care. This Privacy Policy explains how CairoxLab may collect, use, and protect information when you visit this website, contact us, or engage us for software development, AI automation, SaaS development, integrations, support, or consulting services.
2. Information we collect
We may collect contact information, company details, project requirements, billing information, service communications, technical details needed to deliver work, and website usage information. During client projects, we may also receive access to systems, workflows, sample data, API credentials, documentation, or other materials that clients provide for implementation.
3. How we use information
Information is used to respond to inquiries, evaluate project fit, prepare proposals, deliver software services, manage client accounts, process payments, provide support, maintain records, improve services, protect systems, and comply with legal, tax, accounting, banking, or operational requirements.
4. Client project data
Client project data is used only as needed to design, build, test, deploy, document, support, and maintain agreed systems. Clients should avoid sending unnecessary sensitive regulated data unless it is required for the project and covered by written security requirements.
5. AI and automation services
Some projects may use AI providers, APIs, automation tools, hosting platforms, or other third-party systems selected for the implementation. Data processed by those systems may be subject to their own terms and privacy practices. CairoxLab works to scope integrations appropriately and recommends limiting data shared with AI systems to what is needed.
6. Sharing information
CairoxLab may share information with service providers, contractors, hosting platforms, payment processors, professional advisors, and software vendors as needed to operate the business and provide services. CairoxLab may also disclose information if required by law, legal process, banking review, tax requirements, or to protect rights, safety, and security.
7. Security
CairoxLab uses reasonable administrative, technical, and operational safeguards appropriate for a software development and technology services business. No method of transmission or storage is completely secure, and clients are responsible for managing their own account permissions, credentials, and third-party platform access.
8. Retention
CairoxLab retains information for as long as needed to provide services, maintain business records, resolve disputes, comply with legal or accounting obligations, support banking and operational review, and enforce agreements. Project materials may be deleted or returned according to a written client agreement.
9. Cookies and analytics
This website may use basic cookies, logs, or analytics tools to understand website performance, traffic, and user interaction. You can control cookies through your browser settings, though some website features may not function the same way if cookies are disabled.
10. Your choices
You may request access, correction, deletion, or limitation of certain personal information, subject to legal, contractual, security, accounting, and operational obligations. Requests can be made through the contact method listed on cairoxlab.com or in your service agreement.
11. Changes
CairoxLab may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new effective date.
12. Contact
For privacy questions, contact CairoxLab, Inc. through cairoxlab.com at contact@cairoxlab.com or through the communication channel listed in your service agreement.